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The agreement
Terms of Service & SMS Policy
How we quote, how we book, and exactly what our text messages are for.
These terms apply when you use kbdetailsllc.com, ask us for a quote, or book KB Details LLC, trading as KB's Mobile Detailing, to detail a vehicle. If something here does not work for you, tell us before you book.
Text message (SMS) program
What the messages are. We text people who have given us their mobile number when asking for a quote or booking a detail. The messages are about that job: the price we come back with, questions about the vehicle, appointment confirmations and reminders, when we are on our way, and a follow-up after the work is done. We do not send marketing or promotional messages.
How you opt in. By submitting the quote form, or by texting us first, you agree to receive service messages at that number. Consent is not a condition of any purchase — you can call us on (405) 223-2368 and never receive a text.
Frequency. Message frequency varies. It depends on your enquiry and your booking; there is no recurring broadcast.
Cost. Message and data rates may apply. That is between you and your mobile carrier.
Opting out. Reply STOP to any message. We will send one confirmation and then stop texting that number. You can still call us, and you can opt back in by texting us again.
Help. Reply HELP to any message, or call or text (405) 223-2368.
Delivery. Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and your handset, so please do not rely on a text alone for anything time critical — call us.
Your information. How we handle your number is set out in our Privacy Policy. We never sell it, and opt-in data is never shared with third parties.
Quotes and pricing
A quote is an estimate based on what you tell us and the photos or description you send. The condition of a vehicle can change the work it needs — heavy contamination, pet hair, deep defects. If what we find differs from what we quoted, we tell you the revised price before we start, and you are free to say no.
Booking, access and cancellations
We are fully mobile and bring our own water and power, so we do not need your tap or your socket. We do need safe, legal access to the vehicle and enough room to work around it. If we cannot reach the vehicle at the agreed time, we will try to rearrange.
Let us know as early as you can if you need to move or cancel a booking. Heavy rain, storms or freezing conditions can make a detail impossible — if the weather forces a change, we will contact you and rebook at no cost.
Your vehicle
Tell us about existing damage, aftermarket paint or wrap, loose trim, or anything that needs avoiding, before we start. Please take valuables and personal items out of the vehicle; we are not responsible for items left inside. If you are unhappy with anything, tell us before we leave or the same day, and we will put it right.
Nothing in these terms limits liability for death or personal injury caused by our negligence, or for anything else that cannot lawfully be limited. Otherwise our liability for a job is limited to the amount you paid for it.
Payment
Payment is due when the work is finished, unless we have agreed something else in writing.
This website
The text, photographs and video on this site belong to KB Details LLC. Please do not republish them without asking. Prices and packages shown here can change, and the site may be unavailable from time to time.
Changes to these terms
We may update these terms. The version on this page at the time you book is the one that applies, and the date at the top tells you when it last changed.
Governing law
These terms are governed by the laws of the State of Oklahoma.
Contact us
KB Details LLC (KB's Mobile Detailing)
Edmond, Oklahoma — serving the OKC metro
Call or text: (405) 223-2368
Or use the contact page.